Since forming in 2003, HRMS Solutions has operated with a 100% remote workforce.
“We have never had a brick-and-mortar presence, and we see no reason or plans to change this business model and strategy going forward,” says Sandi Mundt, HRMS Solutions marketing vice president.
And it’s a model that works for the Boulder-based company that provides a suite of software applications to manage human resources and related processes.
“The future is very bright for HRMS,” Mundt says. “We are experiencing record growth with a significant opportunity to expand our four lines of business. We have seen 30% growth in sales bookings year-over-year and are forecasting similar growth for 2023.”
Being a virtual company with an entirely remote workforce, let the company continue to operate with few changes during the pandemic.
“The effects of the pandemic were more of a change for our clients,” Mundt says as they changed their business models and switched employees to a more distributed and remote environment.
The company had to forgo some in-person meetings with clients and switch to more virtual conferences and phone calls. And while some clients have returned to the office, Mundt anticipates it will never fully return to its previous levels.
“Video conferencing has now become the primary method for interacting with customers and an expected way of doing business,” she says.
With the continuing focus on remote work, organizations and communities must meet the growing demand for faster internet service to power video transactions from work locations.
Employers also must find ways to address feelings of isolation and improve the sense of connectivity to help hybrid and remote workers and enhance overall employee satisfaction and business success.
“Keeping pace with technology is challenging, but remaining technologically stagnant will certainly be detrimental to any business,” Mundt says.
While change can be scary, it’s also inevitable, she says.
“Resisting it may put your business at significant risk. Organizations will need to continue to innovate in all areas of the business (i.e., process, service, communication, etc.), not just technology, to stay relevant and competitive.”
After 12 years in Washington, D.C., HRMS CEO Mike Maiorino relocated the company headquarters to Boulder.
Besides having some of the world’s most picturesque landscapes, Maiorino selected Colorado because it provided the business with a centralized national location, lower state taxes, and proximity to a world-class international airport.
Currently, 75% of the HRMS executive leadership team and 15% of its employees live in Colorado.
With its decentralized, remote workforce, HRMS can serve multiple time zones and reduce the potential impact of power outages or natural disasters that could interfere with its business and ability to serve clients.
No. 2: HRMS Solutions
Years ranked: 1
Founded: 2003
Headquarters: Boulder
Employees: 55
Facts: HRMS provides exceptional customer service to ensure successful project outcomes using a proven and collaborative implementation methodology, combined with the highest quality of service delivery.
